FAQs
More FAQs- How do I know when my property is completely dry?
- What about sewage contamination?
- How will ServiceMaster Restore of Kamloops match my carpet pad?
Professional testing with specialized equipment is the correct way to determine if your property and contents are completely dry. Touch alone may be a false indicator.
Hard surfaces can be cleaned and sanitized after water damage occurs. Affected items that cannot be sanitized will require disposal. Porous materials such as drywall, ceiling tiles, insulation, particleboard, paneling, etc. that have been directly affected by the damage should be removed during the emergency service visit.
A sample of your carpet pad is brought to our office for a match. When available, an identical pad will be used. When your original pad is not available, we will provide a pad of the same quality, thickness and density. A similar pad may differ in colour based upon the time it was manufactured.