FAQs
More FAQs- How do I keep track of non-restorable items?
- My wood floors are wet and buckling. Will they have to be replaced?
- Will my insurance cover the costs associated with biohazard cleanup services? Disinfection Services
We recommend you make a list of items (including food items) deemed non-restorable. You can obtain a form for this purpose from your insurance company. Make a copy for your insurance company and keep one for yourself.
Wood flooring in your home that has been damaged by water must be continually evaluated by qualified technicians during the drying process. We use professional-grade drying systems and dehumidifiers to create the ideal environment for wood floors to dry efficiently, and optimally to resume their original shape. Depending on the density of hardwood flooring and the type of finishes used, complete drying may take up to three weeks or longer. If you file a claim, your insurance adjuster will work with you to make the final decision as to whether the floors in your home will need to be refinished or replaced.
It depends on your individual insurance policy, but many homeowners' insurance policies do cover the costs associated with biohazard cleanup and crime scene cleanup. Our team is experienced in working with insurance companies and can assist you in filing a claim. We understand that this is a difficult and often unexpected situation, which is why we strive to make the process as smooth as possible for our customers. Don't hesitate to reach out to us for assistance during this challenging time.