FAQs
More FAQs- What does pre-loss condition mean?
- What are some of the benefits to using SRM?
- How quickly can ServiceMaster Restore respond to the emergency situation at my home?
There may be some damage to your commercial property and facility that existed prior to the loss. Therefore, these damages will not be included in the scope of repairs. We are responsible for returning your commercial property to how it was before the damage occurred, in other words, to its pre-loss condition, using materials of like-kind and quality. At your request, we will provide you with an estimate for any additional construction projects you may wish undertaken by our team. This additional work is termed, “non-insured work.”
Here are some ways we stand apart from other recovery management services:
- Comprehensive pre-loss agreements
- Scalable network response
- Unparalleled resources
- Smartphone app that provides advanced weather notifications
- Equipment staging in dangerous weather situations
- Post-storm damage assessment and emergency tarping and board up
- Centralized management to handle your multiple facilities across Canada
ServiceMaster Restore is available to take your call 24 hours a day, 7 days a week, 365 days a year. Depending on the situation and conditions, a ServiceMaster Restore representative will arrive at your home for an initial evaluation within a 2 to 4 hours of receiving the call, or sooner.